This role requires someone who can move comfortably between business analysis, market research, client management, project planning, and cross-functional coordination. You should be able to take an objective or an ambiguous brief, structure it into a clear plan, identify what information is needed to make informed decisions, and coordinate the right people to execute it. You will work closely with clients and internal teams across strategy, creative, production, digital, media and performance, ensuring everyone is working towards the same objective and that projects remain commercially sound, organized, and on track.
Account & Client Management ● Serve as the primary point of contact for assigned clients and build strong, trusted relationships. ● Develop a deep understanding of each client’s business, industry, audience, objectives, and challenges. ● Translate client objectives and conversations into clear briefs, decisions, deliverables, and action plans. ● Lead client meetings, presentations, status updates, and follow-ups. ● Manage expectations around scope, timelines, deliverables, and dependencies. ● Maintain clear documentation of client feedback, approvals, decisions, and outstanding requirements. Business, Market Research & Analysis ● Conduct market, competitor, consumer, and industry research to inform project strategy and recommendations.
● Understand the client’s business model and identify the commercial considerations that may influence the project. ● Analyze research, data, and performance information and translate findings into actionable recommendations. ● Benchmark competitors and relevant market players to identify opportunities, risks, and gaps. ● Build structured business cases and recommendations when decisions require financial, market, or operational justification. ● Use data and evidence to challenge assumptions and improve decision-making throughout the project.
Project Planning & Management ● Own projects from briefing and planning through execution, launch, and evaluation. ● Break project objectives into clear workstreams, deliverables, milestones, and responsibilities. ● Build and maintain Gantt charts, project plans, trackers, timelines, and critical paths. ● Identify dependencies between teams and ensure they are reflected in project timelines. ● Establish clear deadlines, owners, priorities, and approval points. ● Track progress continuously and ensure teams remain accountable to agreed timelines. ● Maintain visibility over the entire project while managing multiple workstreams simultaneously.
Risk & Contingency Planning ● Identify potential project risks, bottlenecks, dependencies, and operational challenges early. ● Assess the potential impact of risks on timelines, budgets, deliverables, and performance. ● Develop contingency plans for critical project risks. ● Anticipate alternative scenarios and prepare appropriate responses before they become urgent. ● Escalate issues at the right time with context, potential impact, and recommended solutions. ● Replan quickly and effectively when priorities, client requirements, timelines, or market conditions change.
Cross-Functional Coordination ● Act as the central link between the client and all internal teams working on the account. ● Coordinate across strategy, creative, production, digital, media, performance, and other relevant functions.
● Ensure each team understands the wider project objective, their responsibilities, deadlines, and dependencies. ● Keep information, feedback, decisions, and changes flowing clearly between stakeholders. ● Identify gaps between workstreams and resolve them before they affect delivery. ● Ensure individual deliverables collectively support the project’s overall business objective.
Performance & Evaluation ● Monitor relevant project, campaign, and business KPIs. ● Work with relevant teams to understand performance and identify opportunities for improvement. ● Use results and audience or performance signals to inform subsequent decisions. ● Conduct post-project evaluations to identify successes, challenges, and lessons learned. ● Translate learnings into recommendations for future phases or projects.
● Bachelor’s degree in Business Administration, Marketing, Management, Economics, or a related field. ● Previous experience in account management, project management, consulting, marketing, advertising, or a related role. ● Demonstrated experience managing projects with multiple stakeholders and workstreams. ● Experience conducting market research, competitor analysis, and business analysis. ● Experience developing and managing project plans and Gantt charts. ● Strong understanding of business fundamentals and commercial decision-making. ● Experience working directly with clients and managing professional client relationships. ● Comfortable working with data, budgets, performance metrics, and business cases. ● Strong written and verbal communication skills in English and Arabic
If you are passionate about community-building, thrive on audience interaction, and want to play a key role in supporting TPP’s growth and client success, we’d love to hear from you. Apply now and be part of our journey to create impactful online experiences.